Know why each person was hired and who might leave next
Goodfit asks every applicant the same questions and keeps the recording of every interview. After the hire, it calls new hires at milestones you choose, such as day 30 and day 90. You get a list of who might leave, with their reasons.
Day 30 check-ins · July joiners
64 called · 58 reached
- 1LSMay leave
Leah Simmons
Shift times change every week
- 2OHMay leave
Omar Haddad
Pay is lower than the offer letter said
- 3GKUnsure
Grace Kim
Has not met her manager one to one yet
- 4JMSettled
Jake Morrison
Likes the team, wants more training
Free · Email code to start · Uses your mic · Up to 3 minutes
Trusted by HR teams at 300+ companies
Why people leaders struggle to answer the CEO’s questions
Your CEO asks why hiring is slow, why new hires quit in the first 90 days and whether the AI you use is fair. The answers sit in interview notes, spreadsheets and managers’ heads. Goodfit keeps the recording, transcript and scores for every candidate. After the hire, Goodfit calls new hires and people who resign. You read their reasons in their own words.
Hire, train and keep people with one tool
Each screen below is something a people leader sees in Goodfit.
Hire
Every site uses the same interview for the same role
You set one interview per role. Every applicant, in every location, gets the same core questions and is scored on the same rubric. Accent does not count against anyone. A person makes every hiring decision.
Interview template · Store Manager
Used by 14 stores
Tell me about a month you missed your sales target.
Scored on ownership and the plan that followedSame at every storeHow do you handle a staff member who is often late?
Scored on fairness and follow-throughA customer asks for a refund outside policy. What do you do?
Scored on policy and tone
Store managers cannot edit the core questions.
Hiring report
See how far candidates get in each department
One report shows how many candidates each department invited, interviewed, shortlisted and hired. You can see where candidates stall and which team needs help.
Hiring by department · Q3
Invited, interviewed, shortlisted and hired
- 31 hired
Retail stores
864 invited · 610 interviewed · 92 shortlisted
- 22 hired
Customer support
547 invited · 402 interviewed · 63 shortlisted
- 12 hired
Warehouse
364 invited · 148 interviewed · 41 shortlisted
- 4 hired
Finance
103 invited · 81 interviewed · 13 shortlisted
Record
Play any hire’s interview answers months later
Every interview is recorded and transcribed. Each score shows the candidate’s own words and links to that moment in the recording. If a hire is questioned in a review, you can open the record and play the answer.
ANAaron Nash
Store Manager · Hired March 14, 2026
8.3 /10
- Owning a missed target9/10
“We were 12% short in February, so I moved two people to weekend shifts.” ▶ 04:22
- Managing lateness8/10
“I talk to them alone first and write down what we agreed.” ▶ 08:50
- Refund outside policy8/10
“I explain the rule, then offer store credit if my manager agrees.” ▶ 13:05
Train
New hires practice hard customer calls with AI roleplay
Goodfit plays an angry or unsure customer on a call. Each practice call is scored out of 10 on the skills you choose. You see which new hires improve week by week and who needs coaching.
Support new hires · roleplay scores
August joiners · score out of 10
- NAUp 4
Nina Alvarez
Week 1: 4 · Week 5: 8
- SOUp 3
Sam Okoro
Week 1: 5 · Week 5: 8
- HPUp 4
Hannah Price
Week 1: 3 · Week 5: 7
- BCNeeds coaching
Ben Carter
Week 1: 5 · Week 5: 5
Retain
Each check-in call says why a new hire might leave
Goodfit phones each new hire at milestones you choose, such as day 30 and day 90. Employees are told at the start that their answers are shared with their name. For each person you get their plan to stay or leave, the reason in their own words and the recording.
Day 30 check-in · Leah Simmons
Warehouse Associate · Dallas · 6 min call
- Main reason“My shift times change every week.”▶ 01:52
- Plan to stayNot sure past three months▶ 03:10
- What would help“Knowing my shifts two weeks ahead.”▶ 03:34
- Her managerHelpful, but hard to reach on nights▶ 04:25
- eNPS answer5 out of 10
Recording and transcript attached
eNPS
See the eNPS score for each team with the reasons people gave
On every check-in call, Goodfit asks for a score from 0 to 10 and then asks why. You see the score for each team, next to the most common reason.
eNPS by team · September
From 212 check-in calls
- WDeNPS -12
Warehouse Dallas
Most said: the schedule changes every week
- SAeNPS +8
Support Austin
Most said: good training, long queues
- RDeNPS +31
Retail Denver
Most said: the store manager listens
Exit interviews
Exit interview calls rank the reasons people leave
Goodfit calls every person who leaves. The call opens by telling them their answers are confidential. You get the main reasons ranked, with how many people gave each one.
Exit interviews · Q3
38 calls · Sales and Support
- Manager support14 of 38 people
- Pay compared to market9 of 38 people
- Role was not as described7 of 38 people
- Commute or relocation5 of 38 people
Report includes an action plan for each team
Free to start
Try Goodfit on your next open role
Create a free account, add a job and send the AI interview to real applicants. You get a scorecard for each one with the recording behind every score.
- 20 free assessments
- No card needed
- Set up in minutes
DBDaniel Brooks
Your first applicant · scored minutes after the AI interview
8.0 /10
- Explains clearly8/10
“First I’d check the order, then call the customer back.” ▶ 02:14
- Handles pressure8/10
“I stayed calm and told them exactly what I could do today.” ▶ 05:40
Customer story · Somany Ceramics
Somany Ceramics hires for sales, finance and plant roles across many regions. Senior leaders now watch the interview recordings before they decide who moves on.
“One major advantage is that we can share the interview videos with our senior leadership. Even while traveling, they can watch the candidate's responses and quickly decide whether the candidate should move forward.”
3
Hard-to-fill roles at remote plants, filled in January and February
10+
States the team hires across, in several languages
FAQ
Questions people leaders ask about Goodfit
Can we show why a person was hired?
Do employees know their check-in answers are not anonymous?
Is our data used to train AI models?
Can Goodfit connect to our HRIS?
Know why people were hired and why they leave
Goodfit records every interview and calls new hires at the milestones you pick. Start with one role or one team.
- 20 free assessments, no card needed
- Then $5 per assessment
- No seats or annual contract